Terms of Service

1. About Triveni

Triveni is an online educational platform operated by Mignon Solutions Private Limitedthat provides quiz tournaments, learning materials, and competitive educational experiences for Class 11 and 12 students in India.

Our Services Include:

• Online quiz tournaments and competitions
• Live leaderboards and ranking systems
• Educational content for Physics, Chemistry, Biology, and Mathematics
• Cash prizes and rewards for tournament winners
• Progress tracking and performance analytics

2. Eligibility and Account Requirements

Who Can Use Triveni

• Students currently in Class 11 or 12 (or equivalent grades)
• Users with a valid Google account for authentication
• Individuals residing in India (for prize eligibility)
• Users who provide accurate and truthful information

Account Responsibilities

• Maintain the confidentiality of your account
• Provide accurate educational and personal information
• Use the platform only for legitimate educational purposes
• Report any unauthorized use of your account immediately

3. Tournament Rules and Fair Play

Participation Rules

• Each user may participate in tournaments using only one account
• Tournament attempts must be completed individually without assistance
• Users must complete tournaments within the specified time limits
• Multiple accounts or proxy participation is strictly prohibited

Prohibited Activities

• Cheating, copying answers, or using unauthorized assistance
• Creating multiple accounts to gain unfair advantages
• Sharing tournament questions or answers with other users
• Using automated tools or bots to complete tournaments
• Manipulating or attempting to hack the scoring system

4. Prizes, Rewards, and Payments

Prize Eligibility

• Prizes are awarded based on tournament performance and rankings
• Winners must provide valid identification and banking details
• Prize distribution may require parental consent for users under 18
• Tax obligations on prizes are the responsibility of the winner

Payment Processing

• Prizes are typically distributed within 7-14 business days
• Payment methods include bank transfers and digital wallets
• We reserve the right to verify winner identities before payment
• Unclaimed prizes may be forfeited after 90 days

5. Content and Intellectual Property

Our Content

All educational materials, quiz questions, tournament formats, and platform features are the intellectual property of Mignon Solutions Private Limited. Users may not:

• Copy, distribute, or reproduce our content without permission
• Use our materials for commercial purposes
• Reverse engineer or extract our quiz databases
• Create derivative works based on our content

User-Generated Content

By participating in tournaments and using our platform, you grant us permission to:

• Display your name and performance on leaderboards
• Use your achievements for promotional purposes
• Share anonymized performance data for educational research

6. Platform Availability and Modifications

We strive to provide continuous access to our platform, but we reserve the right to:

• Perform scheduled maintenance and updates
• Modify tournament formats, prize structures, or features
• Temporarily suspend services for technical improvements
• Discontinue or change any aspect of the platform

7. Account Suspension and Termination

We May Suspend or Terminate Accounts For:

• Violation of fair play rules or cheating
• Creating multiple accounts or fraudulent behavior
• Harassment or inappropriate conduct toward other users
• Attempting to exploit or hack the platform
• Providing false information during registration

Appeal Process

Users who believe their account was wrongfully suspended may appeal by contacting our support team with relevant evidence within 30 days of the suspension.

8. Disclaimers and Limitations

Platform Limitations

• We provide the platform "as is" without warranties
• Technical issues may occasionally affect tournaments
• Prize amounts and availability may change without notice
• We are not responsible for internet connectivity issues

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Key Privacy Points

• We only collect information necessary for platform operation
• Your email and contact details are never shared publicly
• Tournament performance may be visible on leaderboards
• You can request account deletion at any time

10. Governing Law and Disputes

These terms are governed by Indian law. Any disputes will be resolved through:

• Good faith negotiations between the parties
• Mediation, if direct negotiation fails
• Jurisdiction of Indian courts, if necessary

11. Changes to Terms

We may update these terms periodically to reflect changes in our services or legal requirements. We will notify users of significant changes via email or platform notifications. Continued use after modifications constitutes acceptance of the updated terms.

12. Contact Information